OneCart (Pty) Ltd
Sandton, Gauteng
Shopper & Driver Supervisor role in the following region:
- Woodmead, Gauteng
Must have minimum requirements as follows:
Job purpose
To effectively coach and lead their team in achieving the agreed goals by developing the necessary skills of each team member in achieving the required results.
Developing and managing team performance, offering feedback and demonstrating the desired skills and expected work ethic
Duties and responsibilities
- Lead and supervise a team of Shoppers and Drivers to ensure flawless service delivery to our customers daily
- Spot check: Uniform, Orders, staff attendance, process and procedures
- Reporting: Adherence and staff attendance
- Problem-solve and troubleshoot daily operational issues, approaching all facets with an analytical, problem-solving mindset.
- Support the team on special projects for continued operating efficiency and growth.
- Provide an operational perspective on Logistics to ensure best
- practices and protocols.
The following requirements are necessary:
- Be eligible to work in South Africa.
- A valid South African driver’s license or a valid South African Professional driving permit (PrDP)
- Clean driving record.
- Must have your own vehicle or motorbike (registration documents to be verified)
- Must have access to a recent smartphone (iPhone 5 / Android 4.4 or newer) for the delivery app and GPS
- 2-3 years Team Leader experience
Staff Management
- Allocate schedules to all staff to ensure proper, efficient and effective management of the store orders.
- Conduct regular staff meetings with the team to improve motivation and communication
- Ensure that all staff report to work on time at all times.