Cape Town, Western Cape
Responsibilities
- Receive and ensure all email and verbal faults are logged on the ticket system. All tickets acted on, all tickets closed within SLA requirements.
- Assist both internal and external users during and if required after working hours.
- Escalate calls if necessary.
- Help users maximise their IT investment.
Qualifications and Experience
- Grade 12
- A+ Certification
- N+ Certification
- MSCA Certification
- 3 years PC support environment
- Experience with MPLS (Beneficial)
- Experience with Servers (Beneficial)
- Experience with Networking (Beneficial)
- Must have drivers license and own vehicle
admin