Location: Sandton, Gauteng
Closing Date 18 April 2024
ABOUT
Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Compassion, Excellence and Innovation define what we believe and who we are.
DUTIES & RESPONSIBILITIES
- Provide efficient, friendly and professional telephone services in patient care.
- Assist patients in accurately completing appropriate forms, and document all information in accordance to internal policies and procedures.
- Responsible for all processes related to the reception-patient journey, e.g. booking, arrival and payment of patient on the relevant system.
- Direct all customers to the appropriate location, services and Professional.
- Ensure patient confidentiality at all times according to POPIA.
REQUIREMENTS
- Minimum qualification: Grade 12.
- Previous experience in a customer focused service environment, e.g. reception, will be advantageous.
- Computer proficient.
- GoodX system experience will be advantageous.
If your personal purpose is aligned to our purpose and your values fit in with our value system, please apply. We encourage Diversity of Thought, and we welcome people to build and add to our culture.
CLOSING DATE: 18 April 2024
Admin