Location: Lephalale, LP, ZA

Purpose Statement

  • To enhance the lives of our clients by providing excellent client service, fulfilling and exceeding the client’s needs, by using the Global One product offering in order to support our clients to Bank Better and Live Better  
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Experience

Minimum:

  • 3 to 6 months previous client service experience within a retail/ financial/ banking environment OR if no experience, a candidate with a relevant tertiary qualification can be considered”

Ideal:

  • More than 1 year’s client service experience within a retail/ financial/ banking environment
  • Demonstrated track record of engaging in a sales and client facing environment 
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Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

  • A relevant tertiary qualification in Commerce or Similar
  • Certification in Finance or Banking

Knowledge

Minimum:

  • Knowledge and understanding of:
    • Basic calculations
    • Retail/consumer service environment
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Skills

  • Communications Skills
  • Interpersonal & Relationship management Skills
  • Computer Literacy (MS Word, MS Excel, MS Outlook)

Conditions of Employment

  • Clear criminal and credit record
  • Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system

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