Location: Durban, KWAZULU-NATAL

Purpose

This position entails supporting and advise to employees regarding benefits eligibility, documenting & processing benefit applications and claims, identifying and providing benefit feedback & updates.

Key Responsibilities

  • Benefit allocations and resolutions.
  • Oversee the general administration of employee benefits by maintaining updated employee benefit forms and documentation (claims, applications etc.)
  • Monitoring & tracking of and reporting on benefit processes/documentation to ensure completeness, accuracy, and delivery in line with policies.
  • Liaising with external stakeholders (dependents, fund administrators, insurers) on behalf of employees re. benefit allocations & resolutions.
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Requirements

  • Grade 12 and a Diploma in Administration/or similar.
  • 1+ year/s relevant experience

Attention to detail, Self-motivated, proactive and works independently. Confident and ability to communicate at all levels of the organisation.

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