Closing Date 17 March 2023
Location: Durban, KwaZulu-Natal
Job Description
We are expanding once again!
Hollywoodbets has exciting opportunities for Call Centre Agent to join our team which is based in Umhlanga office in Durban. The Call Centre Agent will be responsible for providing our Customers with a world class experience which will take our business to the next level. In order to ensure we select only the best to service our Customers, we are looking for candidates with:
Minimum Requirements:
- A minimum of 6 months call centre experience
And, in order to provide our Customers with a 24/7 service, we only want those candidates that are willing to do shift and weekend work.
If you want to be part of our dynamic team, then we want to meet you!
Responsibilities:
- Deliver a world class customer experience to Hollywoodbets customers
- Team members log on at least 10 minutes prior to the startup of a shift.
- Knowledgeable on betting information
- Authenticates the account holder and provides up to date bet information to account holders.
- Answer any customer questions regarding possible problems with their accounts.
- Markets the brand, builds and establishes rapport with the customer.
Admin