{"id":13814,"date":"2023-02-08T10:54:08","date_gmt":"2023-02-08T08:54:08","guid":{"rendered":"https:\/\/finance.creativemindz.co.za\/?p=13814"},"modified":"2023-02-08T10:54:04","modified_gmt":"2023-02-08T08:54:04","slug":"call-centre-agent-2","status":"publish","type":"post","link":"https:\/\/finance.creativemindz.co.za\/index.php\/2023\/02\/08\/call-centre-agent-2\/","title":{"rendered":"Call Centre Agent"},"content":{"rendered":"<div class=\"e49a88629381ef4ac54f11149045f163\" data-index=\"1\" style=\"float: none; margin:10px 0 10px 0; text-align:center;\">\n<script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7185526762692935\"\r\n     crossorigin=\"anonymous\"><\/script>\r\n<!-- FinPost1 -->\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:block\"\r\n     data-ad-client=\"ca-pub-7185526762692935\"\r\n     data-ad-slot=\"2224288172\"\r\n     data-ad-format=\"auto\"\r\n     data-full-width-responsive=\"true\"><\/ins>\r\n<script>\r\n     (adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\n<\/div>\n\n<p>Safair Operations, operating as FlySafair has vacancies for Call Centre Agents at our Head Office in Bonaero Park. The successful applicants will report to the Manager: Customer Care Centre through the Assistant Manager: Customer Care Centre.<\/p>\n\n\n\n<p><strong>RESPONSIBILITIES: <\/strong><br>&#8211; Receive calls from customers \/ passengers; <br>&#8211; Deal with problems such as delays, cancellations etc; <br>&#8211; Explain processes to customers and assisting them where necessary; <br>&#8211; Work in a team and longer than normal hours (shift work); <br>&#8211; Deal with confidential information; <br>&#8211; Communicate with customers both verbally and in writing.<\/p><div class=\"e49a88629381ef4ac54f11149045f163\" data-index=\"2\" style=\"float: none; margin:10px 0 10px 0; text-align:center;\">\n<script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-7185526762692935\"\r\n     crossorigin=\"anonymous\"><\/script>\r\n<!-- FinPost1 -->\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:block\"\r\n     data-ad-client=\"ca-pub-7185526762692935\"\r\n     data-ad-slot=\"2224288172\"\r\n     data-ad-format=\"auto\"\r\n     data-full-width-responsive=\"true\"><\/ins>\r\n<script>\r\n     (adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\n<\/div>\n\n\n\n\n<p><strong>REQUIREMENTS:<\/strong><br>&#8211; Grade 12;<br>&#8211; One (1) to four (4) years\u2019 experience in a Call Centre Environment;<br>&#8211; Travel or relevant qualification will be an advantage;<br>&#8211; Valid Covid-19 vaccination card;<br>&#8211; Excellent communication in English \u2013 speak, read and write;<br>&#8211; Solid computer literacy;<br>&#8211; Excellent phone etiquette;<br>&#8211; No criminal or credit record;<br>&#8211; Able to work on weekends, public holidays and flexible hours as required;<br>&#8211; Own transport would be an advantage.<\/p>\n\n\n\n<p><strong>SHIFTS:<\/strong><br>&#8211; 07:00 \u2013 16:00<br>&#8211; 08:00 \u2013 17:00<br>&#8211; 09:00 \u2013 18:00<br>&#8211; 10:00 \u2013 19:00<br>&#8211; Includes weekends and public holidays. <\/p>\n\n\n\n<p><strong><em><a href=\"https:\/\/www.flysafair.co.za\/about-us\/careers\">APPLY HERE<\/a><\/em><\/strong><\/p>\n\n<div style=\"font-size: 0px; height: 0px; line-height: 0px; margin: 0; padding: 0; clear: both;\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Safair Operations, operating as FlySafair has vacancies for Call Centre Agents at our Head Office in Bonaero Park. The successful applicants will report to the Manager: Customer Care Centre through the Assistant Manager: Customer Care Centre. RESPONSIBILITIES: &#8211; Receive calls from customers \/ passengers; &#8211; Deal with problems such as delays, cancellations etc; &#8211; Explain [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[5,28],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Call Centre Agent - Jobs Community SA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/finance.creativemindz.co.za\/index.php\/2023\/02\/08\/call-centre-agent-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Call Centre Agent - Jobs Community SA\" \/>\n<meta property=\"og:description\" content=\"Safair Operations, operating as FlySafair has vacancies for Call Centre Agents at our Head Office in Bonaero Park. 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